Fixes & Integrations — Nina Ricci
🧭 Role & Overall Context at Unlikely Technologies
Unlikely Technologies – Technical Support Retainer (2022 – 2024)
As technical support lead across seven headless e-commerce sites, I managed client tickets (bugs, fixes, optimizations) via ClickUp, ensuring rapid triage and resolution and full service uptime.
Project scope:
- Scope: Seven custom e-commerce sites
- Mission: Handle bug fixes, new features, optimizations, calls
- Process: Weekly prioritization and ongoing resolution
- Impact: Freed senior engineers for strategic work
👩💻 Key Contributions
Product Page Rendering Reliability
Context: Some product pages failed to render despite correct CMS content
Challenge: Quickly isolate the issue without downtime
Actions:
- Inspected Prismic data and locales
- Reproduced the bug in a staging environment to trace back-end → front-end flow
- Analyzed the data serializer and compared with functional specs
- Fixed the front-end mapping and adjusted serialization logic
Outcome: Instant restoration of all product pages, zero regressions, seamless production release.
Dynamic Size Guide
Context: No editable size guide component deployable per page
Challenge: Design a reusable, CMS-driven component that’s easy to update
Actions:
- Modeled a structured Prismic slice for size guide content
- Built a React component configurable per product type and device
- Integrated a sidebar panel to display the guide on product pages
Outcome: Total contributor autonomy (updates in minutes), consistency across pages, improved UX.
Native Localization Handling
Context: Inconsistent redirects to correct language and currency
Challenge: Implement reliable locale detection (cookie, browser) without extra requests
Actions:
- Set up a Next.js middleware to detect locale from cookie or HTTP header
- Configured redirection rules based on user profile and Shopify settings
- Ran test scenarios for cookies, browser language, and geolocation
Outcome: Users land in the correct language and currency every time, reducing errors and back-and-forth.
⚙️ Tech Stack & Tools
- Next.js (TypeScript, ISR, SSR, SSG)
- Vercel (previews & deployments)
- Prismic (Headless CMS)
- Shopify (Admin API, Storefront API)
- SCSS
- ClickUp, Figma, Algolia, Slack, Doppler
📈 Performance Metrics
Maintained strong Core Web Vitals (Chrome UX Report, April 2025):
- LCP: 3 s
- INP: 88 ms
- CLS: 0.99
- FCP: 0.6 s
- TTFB: 0.2 s
🧠 Lessons Learned
Strengthened my full-stack diagnostic skills, CMS-driven component design, and Next.js middleware expertise.